Your slipcover will be custom made for you and only you it is customary to have full payment prior to your job entering our workroom. This will be two weeks prior to estimated ship date. You may cancel your order anytime prior to it entering our workroom. If you need to cancel after your slipcover has been started please see our return policy. Your satisfaction and meeting your expectations is our primary goal. If an item does not, please return it in its original condition within 30 days for alterations or you may receive a refund less 40% and shipping & handling. Return to Before N After Slipcovers at 27025 Weber Road, Brownsville, OR 97327. Return policy on fabrics: Every effort will be made to ensure your fabric arrives in good condition. No fabric will be accepted for return or credit. When ordering more then the one yard minimum be sure to indicate the number of yards on your order page.